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Customer Services and Revenue Protection Officer

Responsibilities
•Conduct ticket inspections on railway premises
•Assist passengers and educate them on the proper use of station facilities and equipment as well as the ticketing systems
•Enforce MTR by-laws and take proper actions against ticket abusers or by-laws offenders
•Assist in incidents handling and passengers in need
•Support on crowd control, set up MTR shuttle bus stops and information dissemination during service disruptions, festivals or special events
•Perform duties related to Railway Safety Rules as required

Requirements
•Grade E / Level 2 / "Attained" or above in 5 subjects of HKCEE / HKDSE, including English Language
•Good interpersonal and communication skills

Remarks
•Required to perform shift duties on irregular patterns of hours with an estimated average monthly income of HK$21,500 (including the shift duty related allowance*, laundry allowance, 13th month pay and annual discretionary award)
•Reporting for duty during adverse weather will be eligible for related allowances
•The above position offers a Joining Bonus of $12,000, subject to the terms and conditions of the relevant programme

*subject to actual shift duties performed

Click here to apply.