BRAND ATTRIBUTES

Our brand is comprised of four distinctive attributes, namely ˇ§Integrated Capabilitiesˇ¨, ˇ§Operational Excellenceˇ¨, ˇ§Community & Customer-centricˇ¨ and ˇ§Trusted Partnershipˇ¨. They are well-recognised attributes with solid proof points and support MTRˇ¦s vision.

Integrated Capabilities

Integrated Capabilities

From project design to planning, construction to maintenance, and operations to services, MTR has extensive end-to-end railway expertise in providing high standard of services.

MTR keeps communities connected by integrating railway stations with the surrounding residential and commercial property.

Operational Excellence

Operational Excellence

As one of the worldˇ¦s leading railway operators for safety, reliability and efficiency, MTR consistently delivers 99.9% of passenger journeys on-time in Hong Kong and its hubs in the Mainland of China.

Internationally, MTR has transformed the performance of railway systems in Europe and Australia.

Customer-and-Community-centric

Customer-and-Community-centric

MTR personalizes customer experiences and engages in community programmes to enhance the liveability of cities. Through technological advancements, we strive to continuously develop innovative improvement to enhance customer experience.

Advocating inclusiveness, MTR fosters equal opportunity workplaces and supports youth communities in different parts of the world.

Trusted Partnership

Trusted Partnership

MTR works hand in hand with local authorities and partners around the world to integrate our expertise with local talents, and we always deliver what we promise and go extra mile to exceed the expectations of our customers, the communities and stakeholders we serve.

Our Global Brand Video