To improve our travel environment and service efficiency while facilitating passenger flow, MTR has implemented various plans to improve its existing facilities. These include:
- Increasing the number of escalators, passenger lifts and entrances at urban stations;
- Improving air conditioning in most of the underground stations and running tunnels;
- Enhancing the passenger information display system, automatic fare collection system, public address system and closed circuit television; and
- Maximising the commercial value of space within station structures with the development of kiosks and banks at the concourse levels.