We have taken steps to ease crowding in certain parts of our network by, for example, increasing the frequency of trains during peak periods to the capacity limit of our signalling equipment on many lines.
In 2014, we added 1,150 extra train services to our weekly heavy rail train schedule on the Tsuen Wan, Kwun Tong, Island, East Rail, West Rail, Tseung Kwan O and Tung Chung lines. We implemented longer operating hours on selected Light Rail routes to allow passengers to interchange from the last West Rail Line service of the day for onward travel to 68 Light Rail stops. We also recruited 300 additional staff to offer assistance and give directions to passengers on our platforms.
As a result of sustained efforts over several years to make our services more comfortable and convenient for passengers, since 2012 we have added more than 2,400 additional train trips to our network each week and deployed over 1,000 extra staff to control passenger flows on our platforms.
In addition to upgrading the signalling systems on six existing lines and the Airport Express to allow us to run more frequent train trips, the long-term solution to congestion involves construction of additional lines that will enhance the overall robustness of our network. Two examples are the Shatin to Central Link, which is currently under construction, and the North Island Line, which has been recommended for development under the Railway Development Strategy.