Thanks to the continued efforts of the Hong Kong Police and our passengers to maintain vigilance against crime, the overall crime rate on our railway network fell by 13 per cent compared with 2013. We launched our annual MTR Crime Prevention Campaign in August 2014 co-organised with the Railway District of the Hong Kong Police. The theme of this year’s campaign - Stay Alert and Report Crime - was featured on station posters and train door stickers across our network.
Light Rail Safety
Maintaining safety on Light Rail can be a challenge since, unlike heavy rail, Light Rail vehicles run in manual mode on sections of track that are shared with other road users and cannot be totally partitioned. In an effort to increase safety standards on Light Rail, the Light Rail Operations team launched a comprehensive safety enhancement and promotion campaign in 2014. Among other initiatives, we established a Safety Management Office for increasing train captains’ safety awareness and enhancing engineering controls. We also introduced community engagement activities with the aim of promoting pedestrian safety and safe customer behaviour on Light Rail vehicles.
Door Chimes Standardisation
Standardised train door chimes across MTR lines are being rolled out from December 2014 to facilitate smoother train operations and to raise passenger awareness of door safety by providing clearer audio signals to indicate when doors are opening and closing.
Promoting safety in our managed properties for customers and the general public is a priority for the Property Division. We carry out regular audits on plant and equipment, make frequent visits to evaluate the physical conditions of our buildings, and conduct more than 200 emergency drills per year.
During 2014, we reached out to tenants and their contractors to enhance safety of renovations and fitting-out works. In June 2014, we collaborated with the Occupational Health and Safety Council and the Labour Department to update our safety leaflet on renovation, maintenance, addition and alteration (RMAA) works. We also reviewed our safety guidelines for residential owners and occupiers, and distributed revised leaflets to all managed properties.
During the year, we also reached out to food and beverage tenants of our commercial properties to promote fire safety. In addition to conducting 488 fire safety audits of food and beverage outlets, we hosted two sessions on fire safety that were attended by more than 110 representatives.