services and facilities
services and facilities

In-Town Check-In Counters Information

No. Airline Code General Enquiry Remarks
1 Aeroflot Russian Airlines SU 2180 2180 --
2 Air Astana KC 2180 2180 Open on Tue & Fri only.
3 AIR BUSAN BX 2116 8718 Please contact airline for counter opening hours.
4 Air Canada AC 2216 1088 Please contact airline for counter opening hours.
5 Air China CA 2216 1088 --
6 Air France AF 2216 1088 --
* 7 Air India AI 2116 8718 Day Before Check-in only for Japan / Korea flights.
8 Air Japan NQ 2216 1088 1) Open on Mon & Fri only.
2) Please contact airline for counter opening hours.
9 Air Mauritius MK 2116 8718 1) Open on Mon & Fri only.
2) Please contact airline for counter opening hours.
*10 AIR NEW ZEALAND NZ 2216 1088 --
11 Air Niugini PX 2527 7098 1) Open on Mon, Thu and Sat.
2) Please contact airline for counter opening hours
12 All Nippon Airways NH 2216 1088 Mid-night flight is available.
13 American Airlines AA 2116 8718 Please contact airline for counter opening hours.
14 Asiana Airlines OZ 2116 8718 1) Mid-night flight is available
2) Please contact airline for counter opening hours.
15 Austrian Airlines OS 2216 1088 1) Open on flight operating days.
16 Bangkok Airways PG 2180 2180 --
17 British Airways BA 2216 1088 --
* 18 Cathay Pacific Airways CX 2747 3333 US flights only accept check-in within 24-hours departure flight
* 19 China Airlines CI 2769 8391 --
20 China Eastern Airlines MU 2216 1088 --
21 China Southern CZ 2216 1088 --
22 Delta Air Lines DL 800965716 DL7886 , DL7916 check-in at (KE) counter.
* 23 Cathay Dragon KA 2747 3333 --
24 EL AL Israel Airlines LY 2216 1088 1) Check-in at least 3 hrs before flight departure.
2) Opens on flight operating days.
25 Emirates EK 2216 1088 1) No check-in service for EK387.
2) Please contact airline for counter opening hours.
26 Ethiopian Airlines ET 2117 0233 Please contact airline for counter opening hours.
27 ETIHAD AIRWAYS EY 2116 8718 Please contact airline for counter opening hours.
* 28 EVA Air BR 2216 1088 --
29 FINNAIR AY 2216 1088 Check-in for mid-night flight is available.
30 Garuda Indonesia GA 2216 1088 --
* 31 Hong Kong Airlines HX 3916 3666 --
* 32 HK Express UO 3902 0288 --
33 Japan Airlines JL 3919 1111 --
34 JEJU AIR 7C 3559 1002 --
35 Jet Airways 9W 3966 5000 Please contact airline for counter opening hours.
36 Jetstar Aisa Airways 3K 2216 1088 Check-in for the destination to Singapore only.
37 Juneyao Airlines HO 2116 8718 Please contact airline for counter opening hours.
38 Kenya Airways KQ 3678 2000 Open on Tue, Thu & Sat only.
39 KLM Royal Dutch Airlines KL 2216 1088 --
40 Korean Air KE 2769 7511 1) Accept check-in within 24 hours departure flight.
2) Please contact airline for counter opening hours.
41 Lufthansa LH 2216 1088 --
42 Malaysia Airlines MH 2116 8718 --
* 43 Mandarin Airlines AE 2769 8391 --
44 MIAT Mongolian Airlines OM 2216 1088 --
45 Myanmar National Airlines UB 2216 1088 1) Open on Mon, Wed, Fri, Sun only.
2) Please contact airline for counter opening hours.
46 Nepal Airlines RA 2375 2180 1) Open on Tue, Thu, Sat & Sun only.
2) Please contact airline for counter opening hours.
47 Philippine Airlines PR 2216 1088 --
* 48 Qantas Airways QF 2116 8718 Please contact airline for counter opening hours.
49 QATAR AIRWAYS QR 2868 9833 Please contact airline for counter opening hours.
50 Royal Brunei Airlines BI 2180 2180 --
51 Royal Jordanian RJ 2804 1203 1) Open on Tue, Thu, Sat & Sun only.
2) Please contact airline for counter opening hours.
52 S7 Airlines S7 2180 2180 Close on Tue & Sat
53 SCANDINAVIAN AIRLINES SK 2116 8718 1) Close on Wed & Thu.
2) Please contact airline for counter opening hours.
54 SCOOT TR 3018 6899 Please contact airline for counter opening hours.
55 Shanghai Airlines FM 2216 1088 --
56 Shenzhen Airlines ZH 2180 2180 --
57 Sichuan Airlines 3U 2216 1088 --
* 58 Singapore Airlines SQ 2520 2233 SQ002 - Same Day Check-in service only.
* 59 South African Airways SA 2216 1088 Please contact airline for counter opening hours.
60 SriLankan Airlines UL 2521 0708 1) Open on Mon, Thu & Sat only.
2) Please contact airline for counter opening hours.
61 SWISS International Air Lines LX 2180 2180 Please contact airline for counter opening hours.
* 62 Thai Airways TG 2116 8718 --
63 TURKISH AIRLINES TK 2116 8718 1) Close on Wed.
2) Please contact airline for counter opening hours.
64 United Airlines UA 2810 4888 Please contact airline for counter opening hours.
65 Vietnam Airlines VN 2810 6680 --
66 Virgin Atlantic Airways VS 2216 1088 --
67 Virgin Australia VA 001-8009 008 0011 Close on Fri & Sun.
68 Xiamen Airlines MF 2216 1088 --

* Day Before Check-in available. Please contact the concerned airline for details.

Station Enquiries
Hong Kong Station 2523 3627
Kowloon Station 2736 0162