services and facilities
services and facilities

RESPONDING TO OUR CUSTOMERS

MTR has always been listening to the public, anticipating passengers' needs and proactively responding to what people are asking of us. Since March 2012, we have gone a step further in enhancing our service level with continuous investment on train service enhancement, upgrading station facilities and strengthening passenger communications. Passengers will enjoy a more efficient and pleasant journey.



Listening ĦE Responding