services and facilities
services and facilities

Tourist Services

Tourist Services locates at MTR Admiralty Station, Lo Wu Station, Lok Ma Chau Station, Hung Hom Station, Airport Station and Hong Kong International Airport offering variety of MTR Tickets, MTR Souvenirs, Theme Park Admission Tickets, hotel reservation*, sightseeing tours* (Hong Kong, Macau and the Mainland of China) as well as answering general customer enquiries. Welcome to visit Tourist Services to obtain a wealth of information related to MTR and travel, which help you to plan your journey.

* Selected Tourist Services only

Tourist Services - Airport
Address Shop 1:
Level 5, Arrival Platform, MTR Airport Station
Shop 2 & 3:
Level 5, Arrival Hall A and B, Terminal 1, Hong Kong International Airport, Lantau Island, Hong Kong
Opening Hours 10:30 a.m. - 7:00 p.m. (Mon - Sun)
Enquiry (852) 2368 6627
(852) 2780 0323
(852) 2780 0707
You can purchase the following travel related products: MTR Tickets and Souvenirs
  • Airport Express Travel Passes
  • Airport Express Tickets
  • Tourist Day Passes
  • Octopus
  • Intercity Through Train Tickets (please pickup at “Tourist Services – Hung Hom” after reserved)
  • MTR Souvenirs

Theme Park and Attraction Tickets
  • Ocean Park Tickets
  • Hong Kong Disneyland Park Tickets
  • Peak Tram Sky Pass (The Peak Tram + Sky Terrace 428)
  • Ngong Ping 360 Cable Car Ticket Redemption Vouchers
  • Madame Tussauds Hong Kong Tickets
  • Sky 100 Tickets
  • Macau Tower Tickets and other Macau attraction tickets

Other Travel Related Products and Services
  • Hotel Reservation in Hong Kong, Macau and the Mainland of China
  • Sightseeing Tours in Hong Kong, Macau and the Mainland of China
  • Ferry Tickets to Macau and the Mainland China
  • Sky Shuttle Helicopter Booking
  • Air Ticket Reservation
  • Prepaid Sim Card
Tourist Services - Lo Wu
Address CAC 2, 2/F Arrival Hall, MTR Lo Wu Station (next to MTR Customer Service Centre)
Opening Hours 8:00 a.m. - 5:00 p.m. (Mon - Sun)
Enquiry (852) 2672 5871
You can purchase the following travel related products: MTR Tickets and Souvenirs
  • Tourist Cross-boundary Travel Passes
  • Tourist Day Passes
  • Airport Express Travel Passes
  • Intercity Through Train Tickets (please pickup at “Tourist Services – Hung Hom” after reserved)
  • MTR Souvenirs

Theme Park and Attraction Tickets
  • Ocean Park Tickets
  • Hong Kong Disneyland Park Tickets
  • Peak Tram Sky Pass (The Peak Tram + Sky Terrace 428)
  • Ngong Ping 360 Cable Car Ticket Redemption Vouchers
  • Madame Tussauds Hong Kong Tickets
  • Sky 100 Tickets
  • Macau Tower Tickets and other Macau attraction tickets

Other Travel Related Products and Services
  • Hotel Reservation in Hong Kong, Macau and the Mainland of China
  • Sightseeing Tours in Hong Kong, Macau and the Mainland of China
  • Ferry Tickets to Macau and the Mainland China
  • Sky Shuttle Helicopter Booking
  • Air Ticket Reservation
  • Prepaid Sim Card
Tourist Services - Lok Ma Chau
Address L3-048 Level 3, MTR Lok Ma Chau Station
Opening Hours 8:00 a.m. - 2:00 p.m. (Mon - Sun)
Enquiry (852) 2365 6277
You can purchase the following travel related products: MTR Tickets and Souvenirs
  • Tourist Cross-boundary Travel Passes
  • Tourist Day Passes
  • Airport Express Travel Passes
  • Intercity Through Train Tickets (please pickup at “Tourist Services – Hung Hom” after reserved)
  • MTR Souvenirs

Theme Park and Attraction Tickets
  • Ocean Park Tickets
  • Hong Kong Disneyland Park Tickets
  • Peak Tram Sky Pass (The Peak Tram + Sky Terrace 428)
  • Ngong Ping 360 Cable Car Ticket Redemption Vouchers
  • Madame Tussauds Hong Kong Tickets
  • Sky 100 Tickets
  • Macau Tower Tickets and other Macau attraction tickets

Other Travel Related Products and Services
  • Hotel Reservation in Hong Kong, Macau and the Mainland of China
  • Sightseeing Tours in Hong Kong, Macau and the Mainland of China
  • Ferry Tickets to Macau and the Mainland China
  • Sky Shuttle Helicopter Booking
  • Air Ticket Reservation
  • Prepaid Sim Card
Tourist Services - Hung Hom
Address HUH E6, MTR Hung Hom Station (opposite to MTR Customer Service Centre)
Opening Hours 10:00 a.m. - 7:00 p.m. (Mon - Sun)
Enquiry (852) 2365 6993
You can purchase the following travel related products: MTR Tickets and Souvenirs
  • Intercity Through Train Tickets
  • Tourist Cross-boundary Travel Passes
  • Tourist Day Passes
  • Airport Express Travel Passes
  • MTR Souvenirs

Theme Park and Attraction Tickets
  • Ocean Park Tickets
  • Hong Kong Disneyland Park Tickets
  • Peak Tram Sky Pass (The Peak Tram + Sky Terrace 428)
  • Ngong Ping 360 Cable Car Ticket Redemption Vouchers
  • Madame Tussauds Hong Kong Tickets
  • Sky 100 Tickets
  • Macau Tower Tickets and other Macau attraction tickets

Other Travel Related Products and Services
  • Hotel Reservation in Hong Kong, Macau and the Mainland of China
  • Sightseeing Tours in Hong Kong, Macau and the Mainland of China
  • Ferry Tickets to Macau and the Mainland China
  • Sky Shuttle Helicopter Booking
  • Air Ticket Reservation
  • Prepaid Sim Card
Tourist Services - Admiralty
Address Shop No. 24, MTR Admiralty Station (next to Exit B)
Opening Hours 8:00 a.m. - 8:00 p.m. (Mon - Sun)
Enquiry (852) 2922 4800
You can purchase the following travel related products: MTR Tickets and Souvenirs
  • MTR Souvenirs
  • Ngong Ping 360 Souvenirs
  • Intercity Through Train Tickets

Theme Park and Attraction Tickets
  • Ocean Park Tickets
  • Hong Kong Disneyland Park Tickets
  • Ngong Ping 360 Cable Car Ticket Redemption Vouchers