services and facilities
services and facilities

Tourist Services

Located at MTR Admiralty Station, Lo Wu Station, Lok Ma Chau Station, Hung Hom Station, Airport Station and Hong Kong International Airport. Tourist Services offers you a variety of MTR tickets, MTR souvenirs, theme park admission tickets, hotel room booking and tours, etc. They also act as customer service outlets and staff there would be happy to provide you with a wealth of MTR-related information.

Tourist Services - Airport
Address Shop 1:
MTR Customer Service Centre, Level 5, Arrival Platform, MTR Airport Station
Shop 2 & 3:
MTR Customer Service Centres ,Level 5, Arrival Hall A and B, Terminal 1, Hong Kong International Airport, Lantau, Hong Kong
Opening Hours 10:30am - 7:00pm (Mon - Sun)
Enquiry (852) 2368 6627
(852) 2780 0323
(852) 2780 0707
You can purchase the following travel related products:
  • Airport Express Travel Pass
  • Airport Express Tickets
  • Tourist Day Pass
  • Sales of Peak Tram, Ocean Park, Hong Kong Disneyland Park and Madame Tussauds Hong Kong Tickets
  • Ngong Ping 360 Cable Car Ticket Redemption Voucher
  • Other travel related products and services
Tourist Services - Lo Wu
Address CAC 2, 2/F Arrival Hall, MTR Lo Wu Station (Next to Customer Service Centre)
Opening Hours 8:00am - 5:00pm (Mon - Sun)
Enquiry (852) 2672 5871
You can purchase the following travel related products:
  • Cross-boundary Travel Package
  • Airport Express Travel Pass
  • Tourist Day Pass
  • MTR souvenirs
  • Sales of Peak Tram, Ocean Park , Hong Kong Disneyland Park and Madame Tussauds Hong Kong Tickets
  • Ngong Ping 360 Cable Car Ticket Redemption Voucher
  • Hong Kong , Macau Shenzhen and Guangzhou tours
  • Hong Kong, Macau and China hotel room booking
  • Other travel related products and services
Tourist Services - Lok Ma Chau
Address Level 3 - L3-048 MTR Lok Ma Chau Station
Opening Hours 08:00am-14:00pm (Mon - Sun)
Enquiry (852) 2365 6277
You can purchase the following travel related products:
  • Cross-boundary Travel Package
  • Airport Express Travel Pass
  • Tourist Day Pass
  • Sales of Peak Tram, Ocean Park , Hong Kong Disneyland Park and Madame Tussauds Hong Kong Tickets
  • Ngong Ping 360 Cable Car Ticket Redemption Voucher
  • Hong Kong, Macau, Shenzhen and Guangzhou tours
  • Hong Kong, Macau and China hotel room booking
  • Other travel related products and services
Tourist Services - Hung Hom
Address HUH E6, MTR Hung Hom Station (Opposite to MTR Customer Service Centre)
Opening Hours 10:00am - 7:00pm (Mon - Sun)
Enquiry (852) 2365 6993
You can purchase the following travel related products:
  • Intercity Through Train Ticket
  • Cross-boundary Travel Package
  • Airport Express Travel Pass
  • Tourist Day Pass
  • MTR souvenirs
  • Sales of Peak Tram, Ocean Park , Hong Kong Disneyland Park and Madame Tussauds Hong Kong Tickets
  • Ngong Ping 360 Cable Car Ticket Redemption Voucher
  • Hong Kong, Macau, Shenzhen and Guangzhou tours
  • Hong Kong, Macau and China hotel room booking
  • Other travel related products and services
Tourist Services - Admiralty
Address Shop No. 24 MTR Admiralty Station (next to Exit B)
Opening Hours 8:00am - 8:00pm (Mon - Sun)
Enquiry (852) 2922 4800
You can purchase the following travel related products:
  • MTR souvenirs and NP360 souvenirs
  • Ocean Park Admission Ticket
  • Hong Kong Disneyland Park Tickets
  • Intercity Through Train Ticket
  • Ngong Ping 360 Cable Car Ticket Redemption Voucher