Complimentary Services


Free In-town Check-in Service

To ensure your journey gets off to a great start, free In-town Check-in services are available for many major airlines at Hong Kong and Kowloon stations. Please be advised that the following airlines are NOT covered by this service:

  • Air Asia
  • Air Philippines
  • Angel Air
  • Cebu Pacific
  • Jetstar Asia Airlines
  • Oriental Thai
  • Pakistan International
  • Transaero

Simply check-in and collect your boarding pass as early as one day in advance or as late as 90 minutes before take-off. (If you use an Octopus Card to travel via the Airport Express, your full fare will be deducted at check-in rather than when you board the train).

You may check-in up to one day prior to departure when flying with the following airlines:

  • Aeroflot
  • Cathay Pacific Airways
  • China Airlines
  • Dragonair
  • Mandarin Airlines
  • Qantas Airways
  • Singapore Airlines
  • South African Airways
  • Thai Airways International PCL
  • Vietnam Airlines

Service hours: 5:30am -00:30am daily (Exact close-out times will vary according to individual airlines' flight schedules.)

For full details, please contact your airline directly.

 

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