Privileges and Complimentary Services

Free In-town Check-in Service

To ensure your journey gets off to a great start, free In-town Check-in service is available for many major airlines at Hong Kong and Kowloon stations.

Simply check-in and collect your boarding pass between 90 minutes and one full day* ahead of your scheduled flight departure time. (If you use an Octopus to travel via the Airport Express, your full fare will be deducted at check-in rather than when you board the train).

*The exact close-out time for individual airline is subject to the airline flight schedule, and you are advised to contact your airline for updated information. Please click here to view the contact numbers of airlines providing In-town Check-in services.