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The Light Rail network offers the following 7 Customer Service Centres to handle your general enquiries, ticketing issues and souvenir needs:
| Location |
Opening Hours |
| Tin Yat |
9:00 am - 1:00 pm
2:00 pm - 5:30 pm |
| Town Centre |
7:30 am - 7:00 pm |
| Yuen Long Terminus |
7:30 am - 7:00 pm |
| Siu Hong |
7:30 am - 7:00 pm |
| Ferry Pier Terminus |
7:30 am - 9:00 pm |
| Leung King |
7:30 am - 9:00 pm |
| Tin Shui Wai |
7:30 am - 9:00 pm |
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