To improve our travel environment and service efficiency while facilitating passenger flow, MTR has implemented various plans to improve its existing facilities. These include:

• Increasing the number of escalators, passenger lifts and entrances at urban stations;
• Improving air conditioning in most of the underground stations and running tunnels;
• Enhancing the automatic fare collection system, public address system and closed circuit television; and
• Maximising the commercial value of space within station structures with the development of kiosks and banks at the concourse levels.