Why We Report Guidelines in Reporting Performance Targets

From the Chief Executive Officer

A Global Business Global Footprint Business Units MTR Operating Network with Future Extensions

Sustainability is Mainstream The Business Case Sustainable Competitive Advantage Value-Added Outcomes Governance and Policy Governance Policy Corporate Policies Public Policy

Climate Change Responding to the Global Challenge Framework for Response Climate Change Risk Management Greenhouse Gas Emissions Managing Our Carbon Footprint Targets and Performance Collective Action Greening Our Supply Chain Community Action Decarbonising Our Future Biodiversity Industry Initiatives

Focus Issues Risk Management Risk Management Process Sustainability Business Risks Organisational Sustainability Issues Economic Viability Customer Service Safety Standards Staff Development Community and Social Expectations Environmental Protection

Stakeholder Engagement The Discipline of Engagement Expanding the Dialogue

Key Indicators Performance Metrics Priority Sustainability Business Risks and Performance 2009 Performance Against Quantitative Safety Targets Responding to Stakeholder Expectations Maturity Matrix of BS 8900:2006 Guidance for Managing Sustainable Development Five-Year Key Environmental Data Greenhouse Gas Emissions Inventory Economic Contribution Financial Performance CoMET Benchmarking Results 2008 GRI Content Index GRI G3 Content Index 2009 References MTR Operating Network with Future Extensions Corporate Policies Memberships and Awards Independent Assurance Report Glossary Definitions