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Safety
MTR is committed to ensuring the health and safety
of staff, customers, contractors and the public on its premises. We take
care to ensure a climate of safety awareness in all areas and strive for
continuous improvement in safety performance. Our efforts during 2001
once again resulted in safety records for all groups that are among the
best in the world for our type of operations.
Over the years, MTR has spared no effort in taking vigorous measures to
sustain a high level of safety performance. This was further demonstrated
by our success in obtaining the Hong Kong Railway Inspectorate's approval
to commence the Tseung Kwan O Line passenger service 4 months ahead of
program. Other notable initiatives and achievements in 2002 included:
- Implementing a behavioral safety
program in the Airport Railway operations, Infrastructure Maintenance
Department and selected contractors to reduce staff accidents;
- Retrofitting platform screen doors and installing
platform gap fillers to provide an even safer traveling environment
to passengers;
- Installing "ride-through" facilities
on the escalators on Airport railway and Urban Lines to mitigate the
impact of loss of supply from the power companies; and
- Rolling out the Contractor Safety Ambassador Program
to further reinforce the safety performance of both contractors and
sub-contractors.
However, our safety record was marred by 2 fatalities, which occurred
on the Operating Railway, one to a member of MTR staff and one to a contractor
staff member. Special task forces were formed to carry out thorough and
comprehensive accident investigation and safety checks to determine corrective
actions as well as preventative measures for the future. Relevant follow-up
actions to address the investigation findings, including procedures upgrade,
safe systems of work enhancement and equipment modification, were carried
out to prevent recurrence.
MTR is committed to building a safe working and traveling environment
for our staff, passengers and contractors. By enforcing stringent safety
requirements for meeting our very high standards, launching various awareness
enhancement campaigns, implementing effective award systems and offering
comprehensive safety training to both our contractors and staff, we have
successfully nurtured a safety culture and sustained safety excellence
in all aspects of our operations.
MTR has ongoing programmes to raise safety awareness amongst our passengers,
staff and contractors, which has led to improvements in our overall safety
performance. Of the 690 incidents in 2002, 20 accidents regarding the
opening of the Tseung Kwan O Line were recorded. Greater emphasis was
placed on promoting safety messages relating to train doors and platform
gaps as statistics from recent years indicated that these were areas of
higher risk.
Train Safety
 MTR
is committed to ensuring the health and safety of staff, customers, contractors
and the public on its premises. We take care to ensure a climate of safety
awareness in all areas and strive for continuous improvement in safety
performance. Our efforts during 2001 once again resulted in safety records
for all groups that are among the best in the world for our type of operations.
MTR has ongoing programmes to raise safety awareness amongst our passengers,
staff and contractors, which has led to improvements in our overall safety
performance (Figure 5.2 and 5.3). In 2002, greater emphasis was placed
on promoting safety messages relating to train doors and platform gaps
as statistics from recent years indicated that these were areas of higher
risk.
 MTR
Safety Month
Since 1995, every November has been designated as MTR Safety Month. In
2001 and 2002, the campaign was supported by ATV's "Who Wants to
be A Millionaire" programme to provide passengers opportunities to
learn more about safety messages through participating in the television
game show.
MTR Escalator Safety Campaign
A one-month long campaign is launched annually to emphasise the safe use
of escalators with over 40 Escalator Safety Ambassadors being assigned
to remind passengers of escalator safety throughout the MTR. Safety messages
on the proper use of escalators, lifts and travellators are promoted through
various media, including station posters, banners and messages on info
panels in trains.
In 2002, MTR commissioned the well-loved Powerpuff Girls as its Escalator
Safety Ambassadors to remind passengers of the safe and proper use of
escalators. The Powerpuff Girls campaign was launched at a ceremony held
in Hong Kong Station where the audience was able to meet the three newly
appointed ambassadors - Buttercup, Blossom and Bubbles. During the one-month
campaign, they appeared in a wide range of promotional materials in MTR
stations. Through them, four key messages were highlighted.
Due to the popularity of the Powerpuff Girls campaign, MTR decided to use
the same cartoon characters for year-round publicity on safety and courtesy.
Children
Since 2000, the Corporation has organized regular public talks to promote
safety awareness amongst passengers who are at greater risk. On average
about two school talks are held each month at schools near MTR stations.
In 2002, MTR gave 30 school talks.
The Elderly
An elderly programme is jointly organized by MTR and RTHK Radio 5 in October
every year to remind senior citizens of safety. In addition, MTR gave 16
talks to the elderly in 2002.
Case
study: Two International Centre (Two IFC)
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