Chairman's Message Introduction
PROGRESS AGAINST 2002 TARGETS

We are pleased to report that MTR fully completed all of the 9 people targets presented in last year's report. MTR's people targets for 2003 are presented in the Sustainability Target for 2003 Section.

Target

Progress

To deliver an average of 10.7 training days to Operations Division staff and 2.4 training days to staff in other divisions Achieved
To implement the action plan developed from the 4th Staff Attitude Survey Achieved

To maintain the same level of community involvement

Achieved

To maintain the number of meetings with external stakeholders at 2001 levels.

Achieved

To reduce the number of incidents per million journeys carried

Achieved

To reduce the number of staff and contractors' staff accident*

Achieved

To publish Codes of Conduct on MTR's Web site

Achieved

To deliver Corporate wide training on MTR's Code of Conduct

Achieved

* Number of Operations staff and contractors' staff accidents: 39 (2001), 24 (2002).




People
Introduction
Code Of Conduct
Core Values
Customers
Shareholders
Staff
Human Rights
Community
Government
Progress Against 2002 Targets
Down load Acrobat Version  2002 Report