Chairman's Message Introduction

Training and Development

We are committed to maintaining our excellent service delivery record through ongoing training and development of our staff. Staff competency in running a safe and efficient railway is ensured through: proactive and high quality training technologies, such as sophisticated railway training facilities and accelerated development schemes for high potential staff at management and professional levels. In the previous 4 consecutive years, through its ISO certified training systems, MTR received six awards from the American Society for Training & Development (ASTD) for its outstanding training practices. The most recent awards were:

  • 2001 ASTD Excellence in Practice Award for its Executive Accelerated Development Programme
  • 2001 ASTD Excellence in Practice Citation for 'Fulfilling Statutory Requirement Through New Technology and Effective Training Management'

To meet the changing needs of the railway, a total of 3,293 training courses on operations, technical and safety were delivered, amounting to 44,560 trainee mandays in 2002.

There are more than 30 regular managerial, supervisory and professional training and development programmes. In 2002, more emphasis was put on programmes that addressed Staff Attitude Survey issues. A total of 295 classes covering 4,730 training man-days were conducted.

Total for all Departments

Environmental Training

Management Training & Development

# Training Classes

3,293

32

492

# Trainee Man-sdays

44,560

244

8,060


Leadership Development


Click to view larger image of  Executive Accelerate Programme Completion CeremonyTo foster leadership development, a Manager Accelerated Development Programme was launched to groom a pool of top-notch talent for future leadership needs. The programme broadens the experience of managers by exposing them to areas beyond their normal working dimensions through a series of specially designed training modules and action learning projects. In addition to ensuring succession for senior management positions, it acts as a powerful performance driver at the managerial level.




People
Introduction
Code Of Conduct
Core Values
Customers
Shareholders
Staff
Staff Productivity
Promotion and Progression
Training and Development
Staff Communication and Consultation
Rewards and Benefits
Staff Attitude Survey
Equal Opportunities
Human Rights
Community
Government
Progress Against 2002 Targets
Down load Acrobat Version  2002 Report