LEADING THE WAY

In 2002, MTR achieved a number of significant milestones in corporate responsibility:

• Publication and dissemination of the MTR Code of Conduct. This sets out the policies and practices that MTR has developed to deal responsibly with its internal and external stakeholders.

• Certification of MTR's Project and Operations Divisions to ISO14001, the international standard for environmental management systems, and the launch of quantitative targets to encourage focused and continual improvement in environmental performance.

• Implementation of the recommendations made in the 4th Staff Attitude Survey to encourage staff development at the middle management level.

• Becoming a signatory to the World Economic Forum Corporate Citizenship Initiative, placing corporate governance and social issues at the highest levels of management.

• Inclusion in the two leading global sustainability indexes, the Dow Jones Sustainability Index and FTSE4Good, following publication of the MTR Corporate Sustainability Report 2001 - a first for Hong Kong and China.

• Publication of MTR's Sustainability Policy, establishment of the Corporate Sustainability Co-ordinating Committee and the appointment of a Sustainability Development Manager.

Case Study: UITP Sustainable Development Charter

Case Study: Corporate Evolution Towards Sustainability