Reduce noise generated from the Operations Division

• Zero complaints leading to abatement notice or prosecution (2001 Baseline : Zero complaints leading to abatement notice or prosecution, 100% compliance with NCO)
• 100% of self monitoring noise samples within NCO criteria (2001 Baseline : 97%)
• Set up regular feeder bus noise checking by 2003

Reduce air pollution generated from the Operations Division

• Zero complaints on exhausts from diesel locos (2001 Baseline: 0)
• Zero complaints about external air quality with none leading to abatement notice/prosecution (2001 Baseline: 4 complaints and none leading to abatement notice/prosecution)
• Replace all CFC refrigerant (R12) chillers with non CFC refrigerant chillers by 2015
• Replace all HCFC refrigerant (R22) Chillers with non HCFC refrigerant Chillers by 2015
• Meet existing MTR design criteria for Indoor Air Quality for operating railway
• Full compliance on AEL feeder buses exhaust emission
• Establish baseline of dust complaints on Property Management Department (Operations) works due to demolition work by end of 2002 and propose target for 2003

Reduce water pollution generated from the Operations Division

• 100% compliance with WPCO (2001 Baseline: 100%)
• 95% of first round self monitoring comply with the discharge limits stipulated in the effluent discharge licenses(2001 Baseline: 92%)

Reduce land contamination generated from the Operations Division

• Implement land contamination reduction plan by 2003

Reduce Waste Disposal from Operations Division

• Increase waste paper recycling from stations and headquarter by 20% (Totally 202,169Kg)
• Assess Operation Division waste stream and propose reduction target for 2004
• Implement waste segregation by mid of 2003
• Maintain or better than last year waste metal recycling (2001 Baseline: 720 ton)
• Recycling 23% of the total waste oil produced (2001 Baseline: 20%)
• Implement un-repairable rechargeable battery recycling by 2003

Reduce Resource Consumption

• Meeting Energy Consumption Budget 758,469MWh(Baseline: 709,170MWh for 2001)
• Hazardous Chemical Consumption Reduction
• Overall 5% Water Consumption Reduction by 2002 at top 2 departments in Operations Division
• Overall 5% Paper Consumption Reduction on the top 4 Departments on largest paper consumption in Operations Division and the Procedure and Manual Publication Section
• Implement Diesel Oil Consumption Reduction by 2003