This report provides an overview of MTR Corporation Limited's (MTR) approach to corporate sustainability and details its contributions to social responsibility, environment and the economy during calender year 2003. The report also describes MTR's progress towards achieving its 2003 sustainability targets and presents a set of challenging targets for MTR during 2004. Further details of the organisations and activities covered in this report are presented in the About MTR.

After describing the corporation and its business in relation to Hong Kong and through international benchmarks, the report shows how our corporate governance, supports our efforts in sustainability through risk management. The priority business risks identified in are allied with provisional indicators and targets from the previous year. Sections on social responsibility , environment and economics provide further information as to how these risks are managed and targets achieved. Section 8 reports on the full set of targets for 2004. We have chosen not to include all details of the 2003 targets for brevity and to mainly focus on indicators and targets relating to our priority business risks.

The Global Reporting Initiative (GRI) Guidelines (June 2002) were used to develop the structure and content of this report. This year, GRI Checklist summarises how the report maps to the requirements of GRI.
This report has been designed principally with online use in mind. The web version is supplemented by additional materials on a wide range of topics. For those who need a permanent record, a downloadable version is available here.

As MTR's second corporate sustainability report, we would very much like to receive your views by emailing the Sustainability Development Manager, sdmngr@mtr.com.hk.



Case Study: Preparation of MTR Corporate Sustainability Report 2003