Code of Conduct

The MTR Code of Conduct sets out the policies and practices that the Company has developed to conduct itself responsibly with its internal and external stakeholders. It explains MTR's business philosophy and values governing staff conduct in achieving business goals. The aim of the Code is to sustain a high level of integrity in all aspects of the Corporations operations.

Following publication of the Code of Conduct in 2002, MTR has carried out extensive training and a communication campaign to ensure all levels of staff understand the content of the Code and the philosophy of an ethical working culture. All staff was issued a personal copy of the Code of Conduct. Each manager was also issued a Corporate Guidebook for Managers with particular examples for better illustration and communication with staff. During 2003, the Code of Conduct was reviewed against recent developments in corporate governance standards, including the standards set out under the Sarbanes-Oxley Act of 2002.

To promote similar practices with contractors and to make it available for interested shareholders, customers and interested parties, the Company has placed the Code of Conduct on the MTR website for public access.

The Code of Conduct focuses on the following areas: Ethics in management; Bribery, illegal gifts, entertainment and commissions; Conflict of interests; Relationship with suppliers, contractors, consultants and interfacing parties; Responsibilities to shareholders and the financial community; Relationship with customers; Relationship with employees; Health and safety;
Responsibilities to the community; and Monitoring of compliance & the means of enforcement.

Further guidance on sexual orientation, disability discrimination and family status will be completed in 2004 and communicated to all staff.


Social Responisbility
Introduction
Maintaining Passenger Numbers-Delivering our best
Developing and Retaining Motivated and Skilled Staff
Training and Development
Code of Conduct
Staff Communication and Consultation
Staff Attitude Survey
Equal Opportunities
Human Rights
Rewards and Benefits
Ensuring The Health and Safety of Passengers, Staff and Contractors
Engaging Other Stakeholders
Community Initiatives
Down load Acrobat Version  2002 Report
Chinese Version