Training and Development

We are committed to maintaining our excellent service delivery record through ongoing training and development of our staff. Staff competency in running a safe and efficient railway is ensured through: proactive and high quality training technologies, such as sophisticated railway training facilities and accelerated development schemes for high potential staff at management and professional levels.


In 2003, we achieved three of our four training and development targets, as presented in Table 5.1. The target relating to our Knowledge Management System was not met as full implementation of the System will need to be continued during the course of 2004.

Case Study: Knowledge Management System