Leadership

The MTRC’s reputation for best practice in rail transport and our hybrid business model of rail + property attracts global interest from the industry, professional bodies and government representatives from across Asia, the Middle East and Europe. Regular visits cover information sharing with our experts and the personal experience of the MTR system in operation. Our executive directors pointedly participate in worldwide public forums that promote best practice. We are active members in several industry organisations, and to stay abreast of global market trends and experience, we belong to several broader business organisations. Among them are the UITP, WEF, Chambers of Commerce and International Council of Shopping Centres.

We view sustainability as a corporate-wide endeavour and seek systematically to embed international standards and practice across the organisation. To this end we have maintained ISO14001 certification, are restructuring the EWRM strategy and have assumed a leadership role in the 2003 inaugurated UITP Charter on
Sustainable Development, which is specific to our rail industry practices.

The awards we receive, while honouring our strengths, also benchmark our industry and corporate performance. From these we learn and develop our skills. Among our most distinguished awards in 2004 were inclusion in the top 100 companies of the Global Reporters 2004 survey, the Good People Management Award from the Hong Kong SAR Government, given for the third consecutive time, the Top Service Award 2004 - Public Transport, presented by Next Magazine, and the 2003 Eco-Business Gold Award for Best Environmental Reporting from the Hong Kong Environmental Campaign Committee.