As a means to deliver value in international operations, we apply our proven strategy in rail development to focus first on the infrastructure of systems and processes that underpin service delivery. In mainland China, such efforts are underway to provide long-term integrity and safety in our rail networks with the planning and construction of the Beijing Metro Line 4 and Shenzhen Metro Line 4. A number of consultancies across mainland China and in our regional markets integrate value by training maintenance and customer service crews in the work culture of continual improvement.

In 2006, our property management services secured ISO 14001 certification for all our mainland China managed properties. We are the first international property management business to uniformly implement these high standards of practice in mainland China. Our objective is to grow our brand values while introducing recognised best practice into the local industry.