|
|
|
 |
||
The following are the corporate targets for 2002 SUSTAINABILITY |
||
|
|
To raise awareness of corporate sustainability both within and outside MTR through articles and seminars. |
|
SOCIAL |
||
|
|
To achieve the targets in MTR's 2002 Customer Service Pledges |
|
 |
To deliver an average of 10.7 training days to Operations Division staff and 2.4 training days to staff in other divisions | |
|
To implement the action plan developed from the 4th Staff Attitude Survey | |
|
To maintain the same level of community involvement | |
|
To maintain the number of meetings with external stakeholders at 2001 levels. | |
|
To reduce the number of incidents per million passengers carried | |
|
To reduce the number of staff and contractors' staff accidents | |
|
To publish Codes of Conduct on MTR's Web site | |
|
To deliver Corporate wide training on MTR's Code of Conduct | |
|
ENVIRONMENT |
||
|
|
To achieve certification to IS014001 (the international environmental management system standard) in 2003 | |
|
To continue to move from a large number of process-oriented targets to a smaller number of quantitative process and performance targets with a view to developing Key -Performance Indicators (KPIs) in 2003. | |
|
To extend the roll out of the Green Procurement policy | |
|
To develop a better understanding of paper consumption with a view to setting a quantitative reduction target in 2002 | |
| Divisional Targets | ||
|
Operations Division | |
|
Project Division | |
|
Property Division | |
|
Finance Division | |
|
Legal and Procurement Division | |
|
Human Resources and Administration Division | |