The promotional period of the "MTR Points" programme is from 1 November 2023 until 30 April 2024. Upon successful registration of MTR Mobile Account, you can earn points from taking MTR ride with linked Octopus, registration of your receipts of purchases from designated MTR Malls or MTR Shops in stations, purchasing at MTR e-Store and Airport Express tickets and Tourist Tickets after logged into MTR Mobile.

Any unredeemed "MTR Points" will be forfeited and deleted by 3 May 2024 (Points Redemption Period). You may also check the latest promotional offers through MTR Mobile.

You can simply input the Octopus number to link up your Octopus during the registration process for MTR Mobile account. On the same day, you can use the Octopus to take the MTR, Airport Express, Light Rail or MTR Bus (excluding High Speed Rail). The paid fare will automatically acquire MTR points.

You can link your account with a frequently used Octopus without purchasing another one. Each Octopus can only be linked to one account to earn points. If the linked Octopus is used to link to another new account, the old account cannot continue to be used to earn MTR points with that Octopus.

You can simply input the Octopus number to link up your Octopus during the registration process for MTR Mobile account. If you need to change the previously linked Octopus, you need to go to a Digital Service Kiosk in designated MTR stations or link the Octopus through the Octopus App. Please click here for the steps in detail.

Reminder：

Please make sure you have entered your Octopus number in order to earn points for rides successfully!

If you are an MTR Mobile registered user with MTR Mobile linked to an account of dedicated e-payment sources, you can earn MTR points for every ride using the QR code on MTR Mobile. No MTR Points will be granted to rides taken with QR Code Ticket directly through third party electronic payment portal.

For first-time registration of QR Code Ticket, you have to link your MTR Mobile account with an account of dedicated e-payment sources. Please click here for the detailed steps.

Registered MTR Mobile users can purchase the Monthly Pass and add it to the linked Octopus through the following channels to earn points:

You may still earn MTR points on a pro rata basis, but you must link your Octopus to your MTR Mobile account before the second last day of the month. Refer to the following examples:

 

• Purchasing Monthly Pass 1 (Sheung Shui / Wu Kai Sha – East Tsim Sha Tsui) (HK$485^)
• The promotion period starts 1 May 2023

Yes.

Any City Saver purchased within the promotion period can be registered to earn points. Each account may register up to a maximum of seven tickets, and each Saver can only earn points once.

Reminder:

Remember to keep the receipts for inquiries.

Users who have registered for MTR Mobile can earn points by purchasing any Airport Express tickets, Tourist Day Pass, or Tourist Cross-boundary Travel Pass via MTR Mobile after logging in. The steps are simply as follows:

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Log in to MTR Mobile and select "Ticket Purchase" on homepage or transport

Select "Airport Express" or "Tourist Ticket", and points will be earned upon purchase

The MTR Points programme is only applicable to MTR Mobile users. Therefore, registered users must purchase Airport Express tickets or other tourist tickets after logging in to MTR Mobile to earn points.

Sorry, you cannot earn points with Single Journey Tickets in the meantime.

You can choose to use the Self-earn function on MTR Mobile to earn "MTR Points" by registering eligible purchases within 30 days of purchase or within the promotion period (whichever is earlier). The steps are simply as follows:

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After spending at MTR Malls/MTR Shops, select "Earn" on homepage

From "Shop & Dine", select "Self-Earn", then select spending location

Please capture or upload sales receipt and payment slip. Ensure that the receipt number, shop name, receipt date and spending amount are clearly visible

Please zoom in to view the uploaded image(s) and confirm the clearness

Please confirm the content before submission. You can re-upload the image(s) or fill in the required information manually

Reminder:

Receipts issued by merchants in MTR Malls that allow refunds are not accepted for Self-earn. Users must present the receipts and corresponding electronics payment slip (if applicable) in person at designated counters in MTR Mall where purchase was made to earn points.

The reasons for rejected registration may be due to the following reasons:

• The uploaded picture is not clear.
• The receipt has been uploaded before.
• Cash payment receipts are not eligible.
• The receipt has expired (i.e. over 30 days from the date of issue of the receipt).
• The purchase has failed to meet relevant spending requirements, such as payment using stored value cards, coupons or cash coupons, or purchases of stored-value cards, coupons or cash coupons, etc.

The amount on cash coupons cannot accumulate MTR points. After deducting the face value of the cash coupon, the net electronic payment must meet the related spending requirements in order to be entitled to MTR points, and points are calculated based on the net payment amount.

The MTR Points programme is only applicable to MTR Mobile users. Therefore, registered users must log in to MTR Mobile before completing payment at MTR e-Store to earn points.