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Customer Services and Revenue Protection Officer

Responsibilities
• Conduct ticket inspections on railway premises
• Assist passengers and educate them on the proper use of station facilities and equipment as well as the ticketing systems
• Enforce MTR by-laws and take proper actions against ticket abusers or by-laws offenders
• Assist in incidents handling and passengers in need
• Support on crowd control, set up MTR shuttle bus stops and information dissemination during service disruptions, festivals or special events
• Perform duties related to Railway Safety Rules as required

Requirements
• Grade E / Level 2 / "Attained" or above in 5 subjects of HKCEE / HKDSE, including English Language
• Good interpersonal and communication skills

Remarks
• Monthly salary: $8,800
• 20 working hours per week (fixed roster at 4 hours per shift)
• Duty hours:
1. 7:00am-11:00am or
2. 4:00pm-8:00pm