The Tickets purchased online must be used/ collected within 92 days from the date of purchase.
The following Tickets are available in QR Code format, which enables you to enter the gate directly:
The following Tickets require you to redeem a physical ticket at designated centre:Online Purchase Process:
Remarks: There may be data charges by your network operator when your smartphone or tablet is connected to the Internet for purchasing Tickets and/or downloading the QR Code(s). For easier scanning of the QR code(s), please increase the brightness level of your mobile device.Ticket collection centres (applicable to Tourist Tickets only)
To collect the ordered Ticket(s), you must bring along and present the original "Order Confirmation" email (soft or hard copies are also acceptable).
|Ticket Type||Airport Express Travel Pass / Tourist Day Pass|
|Collection Centres||Airport Express Customer Service Centres
1. Tsing Yi, Kowloon and Hong Kong Stations
2. Airport Station* (Counter on the arrival platform only)
*To save time at Airport Station, you may board the train first and redeem the ticket(s) upon arrival at your designated station
|Business Hours||6:00a.m. to 12:30a.m., Monday to Sunday (Click here to review the timetable of each station)|
|Ticket Type||Tourist Cross-boundary Travel Pass|
|Collection Centres||1. Lo Wu Station (Counter number 12 on the Ticketing Concourse)
2. Lok Ma Chau Station (Counter number 6 on the Ticketing Concourse)
|Business Hours||Lo Wu Station: 6:30a.m. to midnight, Monday to Sunday
Lok Ma Chau Station: 6:30a.m. to 22:30p.m., Monday to Sunday
For enquiries, please contact MTR Online Ticketing Service Hotline:
(852) 2993 3955
Please click here for the Online Ticketing Service.Intercity Through Train Ticket - Payment and Collection Methods
We accept Visa, MasterCard, Diners Club and American Express for online purchase of Intercity Through Train tickets. Please note that only Guangdong line tickets are available for sale online and tickets must be collected in Hong Kong.
For more information or to book Intercity Through Train tickets online, please click here.