- If you have lost or left behind any belongings in
the MTR network (including Heavy Rail, Light Rail and MTR Bus) within previous 6 weeks, please click
"Lost Property Registration" to report your lost property. After completion of online
registration, you may click "Lost Property Handling Status" to check the status of lost
property reported within 6 weeks.
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For other enquiries, please visit any of our Lost Property & Concessionary Travel Offices.
| Office location | Service hours |
| Admiralty Station | 8:00am – 8:00pm daily |
| Tai Wai Station | 10:30am – 6:00pm Monday to Friday (Except public holidays) |
| Siu Hong Station | 10:30am – 6:00pm Monday to Friday (Except public holidays) |
The Lost Property & Concessionary Travel Offices in Tai Wai Station and Siu Hong Station will be permanently closed from 24 May 2025.
Alternatively, please feel free to call (852) 2861 0020 during office hours.
If you find a lost property item on the MTR premises, please leave it with the staff at the station where you exit or change trains.
