Lost Property

If you have lost or left behind any belongings in the MTR network (including Heavy Rail, Light Rail and MTR Bus) within previous 6 weeks, please click "Lost Property Registration" to report your lost property. After completion of online registration, you may click "Lost Property Handling Status" to check the status of lost property reported within 6 weeks.
For other enquiries, please visit any of our Lost Property & Concessionary Travel Offices.

Office location	Service hours
Admiralty Station	8:00am – 8:00pm daily
Tai Wai Station	10:30am – 6:00pm Monday to Friday (Except public holidays)
Siu Hong Station	10:30am – 6:00pm Monday to Friday (Except public holidays)

Alternatively, please feel free to call (852) 2861 0020 during office hours.

If you find a lost property item on the MTR premises, please leave it with the staff at the station where you exit or change trains.