services and facilities
services and facilities

MTR · Care App

MTR · Care App Download
 QR code to download Download via App store Download via Google Play

At MTR, we strive to create an inclusive transportation network and to encourage mobility of customers with special needs by offering them a hassle-free journey riding on the latest technology.

"MTR · Care" mobile app, equipped with a user-friendly, clear and easy-to-use interface for our elderly and customers with special needs, is now available. Two functions - Trip Planner (Simplified Version) and In-Station Navigation at Exhibition Centre Station (For Visually Impaired) are specially designed for elderly and visually impaired customers, making their journeys smoother and in-control.

Key features of the two functions:

  1. Trip Planner (Simplified Version): an one-stop-shop function to provide journey information, such as estimated journey time, routing as well as “Fast Exit” information, etc. for elderly and other customers to plan trips in advance
  2. In-Station Navigation at Exhibition Centre Station (For Visually Impaired): a navigation function supported by an audio beacon to assist the visually-impaired customers to get access to station facilities and other information

We are developing more functions on "MTR · Care" mobile App to serve our customers better. Stay tuned!


For further details of the two functions, please click to view the videos

Terms and Conditions apply.