services and facilities
services and facilities

MTR Mobile

MTR Mobile Download: iPhone Version or Android Version
MTR Mobile

Latest News


MTR launched a new series of digital initiatives, including the enhancement of the MTR Mobile under the Rail Gen 2.0 programme, in order to provide more personalised services to customers. MTR¡¦s consistent efforts have been recognised recently in ¡§Mob-Ex Awards Hong Kong 2018¡¨, organised by ¡§Marketing Magazine¡¨. MTR has taken home the coveted title of ¡§Best of Show ¡V Brand¡¨, together with 4 Gold awards, 1 Silver award, and 2 Bronze awards in various categories. Mob-Ex Awards Hong Kong is an annual event to recognise outstanding mobile marketing disciplines and solutions, including mobile apps and mobile marketing campaigns of Hong Kong. Below is list of awards received by MTR in the event:

Best of Show ¡V Brand
Best App - Consumer Brand ¡V Gold
Best Mobile Team ¡V Gold
Best Reform of App ¡V Gold
Most Innovative Use of Mobile ¡V Gold
Best Customer Engagement App ¡V Silver
Best Use of Mobile Integration ¡V Bronze
Most Engaging Mobile Campaign ¡V Bronze

In recognition of innovation and excellence, MTR has also been recognised with a ¡§Smart Mobility Award (Smart Transport) Certificate of Merit¡¨ at the ¡§Hong Kong ICT Awards 2018¡¨.

Latest Version Highlight

MTR Mobile has launched the latest version 12.7, enhancements include:

Introduced "Waiting Time Indicator" function, with the first trial at Admiralty Station. It shows the estimated waiting time of designated platforms for you to better plan your journey!
Click here for details.

MTR Mobile has launched the latest version 12.6, enhancements include:
  1. Support iPhone X Layout
  2. Introduced "Chatbot" function. Simply input your destination, and the function will provide the MTR staiton and exit nearby, with a suggested route and estimated journey time.
    Click here for details.

MTR Mobile has launched the latest version 12.5, enhancements include:

The added choice to select a station on the MTR System Map under Exit Info, Barrier-free, Station Facilities, and MTR Shop functions make it easier for you to search for the information you want.

MTR Mobile has launched the latest version 12.4, enhancements include:

  1. Introduced "Fast Exit" function in "Train Trip Planner". It shows you which specific train car and door number to board so you can reach your destination more quickly.
  2. Introduced ¡¥In-station Finder¡¦ function for Admiralty Station which shows you the way to different platforms, facilities and shops. It also supports location sharing within station, allowing you to meet up with friends more easily.
  3. Enhanced "Traffic News" function to feature an overview of real-time service status using green, yellow and red indicators.

Click here for details.

MTR Mobile

MTR Mobile brings you all useful information related to MTR trips to help you plan your journey effectively!

Main Page
Route Search
Journey Information
Train Trip Planner

Search for your route along the MTR by simply tapping on the MTR route map and choose your starting location and desired destination. Information of you route, including fare information, recommended routing, estimated journey time, interchange guide / platform, first/last train schedule, station services and etc. will be displayed accordingly. On top of MTR stations, you can also select station exits and popular locations near the MTR network.

Station Facilities/Barrier-free facilities/Shops

Search easily for facilities, barrier-free facilities and shops in stations, by stations, facility type and shop type. You can also get the special service notice of station lift through the barrier-free-function.

Airport Express

Provide Airport Express information and allows you to search for travel information from the airport to hotels, including complementary Airport Express Shuttle Bus service.

Tourist Info

Tourist Info function offers a wide variety of local attraction guides and various tourist tickets info. You can plan your journey simply by entering the tourist spot as origination or destination in the Train Trip Planner and Light Rail Planner.

Ticket Suggestion

With your travelling patterns, Ticket Suggestion recommends the lowest fare options, according to the route with the shortest travelling time.

Traffic News

Traffic News

Traffic News will inform subscribers when train service has been or is expected to be seriously delayed for more than 20 minutes. It will also inform special train service arrangements during festive holidays or tropical cyclones. Traffic News also allows you to personalise the push notification function to receive immediate updates on service information for specific lines. So any update you get is exactly what you need.

*Note: Timely delivery of Traffic News messages and alerts may be affected by traffic on individual mobile phone networks.

MTR Club


MTR Club

Design with a clean user interface, users can register as a club member plus check MTR Club information and eNewsletter easily. During the promotion period of the Bonus Point Scheme, users can also check their bonus points and redeem their gifts anytime, anywhere!




 

MTR Mobile is supported by
  • iPhone and iPad running iOS 9.3
  • Android smartphones and tablets running Android OS 6.0.

Please click here to read the Terms of Use and the Personal Information Collection Statement of MTR Mobile.