Please click here to read the FAQ of online application.
No. Please select New Application [2] - Already carrying a Personalised Octopus or Personalised Mobile Octopus(with photo). Please note that you are required to select New application [1] - Need to obtain a Personalised Octopus (with photo) if there is no photo printed on your Personalised Octopus or Personalised Mobile Octopus.
No. Only a Personalised Octopus or Personalised Mobile Octopus with photo can be used to apply for the MTR Student Travel Scheme.
The "Student Status" is generally valid for a period of 1- 3 years. You should submit a Renewal Application before the "Student Status" expires on 31 October this year. You can check the validity of the "Student Status" encoded on your Personalised Octopus or Personalised Mobile Octopus at any MTR Customer Service Centre^ or through any Octopus Enquiry Processor at MTR stations.
No. You can drop your application form into the MTR Student Travel Scheme collection box at any MTR station^ between 1 September and 14 October 2025. You can also submit your application online.
If you are an eligible applicant for the MTR Student Travel Scheme and the validity of the "Student Status" on your Personalised Octopus expires on 31 October 2025, then you need to apply for Renewal Application of "Student Status" on your Personalised Octopus or Personalised Mobile Octopus for the Academic Year 2025/2026. The activation must be completed on or before 31 October 2025.
Yes. Please select the application type of "New Application [2] - Already carrying a Personalised Octopus or Personalised Mobile Octopus (with photo)" if it is printed with a photo.
No. Students under the age of 12 can visit any MTR Customer Service Centre^ to obtain and complete the application form for a Personalised Octopus. For more details, please call the Octopus Hotline on +852 2266 2222.
If you are age 13 or above, you can go to the MTR website to submit your application online. After selecting New Application [1] - Need to obtain a Personalised Octopus or a Personalised Mobile Octopus (with photo), choose “Personalised Mobile Octopus”. You can also submit an paper application form and transfer it to Personalised Mobile Octopus through the Octopus App once you receive your Personalised Octopus.
No. Concessionary Single Journey Tickets are not available for use by students aged 12 or above. You can only enjoy concessionary fares when the fare is deducted from your Personalised Octopus or Personalised Mobile Octopus encoded with "Student Status".
You can use the Octopus App or bring your Personalised Octopus or Personalised Mobile Octopus to any MTR Customer Service Centre^ to activate the "Student Status" on your Octopus. You can only renew the "Student Status" on Personalised Mobile Octopus through the Octopus App. An administration fee of HK$20 is payable for the activation.
You should complete the "Ticketing Enquiry" available at any Customer Service Centre^ to arrange for the reissuance of an Official Receipt.
You can download the MTR Student Travel Scheme Application Form from MTR website and submit it at any MTR Customer Service Centre^.
You should call the MTR Hotline on +852 2881 8888 after obtaining your new Personalised Octopus or Personalised Mobile Octopus, then we can update our records with your new Octopus number and notify you to activate your "Student Status".
You should check the progress of your application through the MTR Hotline on +852 2881 8888. If your application has been processed by Octopus Cards Limited, the application fee of HK$90 cannot be refunded. If it has not been processed, a refund can be arranged and your application can be changed to New Application [2] - Already carrying a Personalised Octopus or Personalised Mobile Octopus (with photo) / Renewal Application. An administration fee of HK$20 is payable at the time when you activate your Personalised Octopus or Personalised Mobile Octopus.
The HK$90 application fee comprises of an Octopus Cards Limited deposit of HK$50; an administration fee of HK$20 charged by MTR Corporation Limited for the MTR Student Travel Scheme, and a non-refundable service charge of HK$20 payable to Octopus Cards Limited. First time applicants will receive a rebate from the MTR Corporation Limited in the form of HK$20 usable value encoded on your Personalised Octopus or Personalised Mobile Octopus..
You may call the MTR Hotline on +852 2881 8888 for any enquiries.
Applicants must complete the activation of the "Student Status" on the Personalised Octopus or Personalised Mobile Octopus after the application is approved to enjoy the concessionary fares on MTR. If applicants wish to enjoy the concessionary fares immediately upon turning 12, they may submit their application as early as 11 years and 6 months old. For assistance, please contact station staff at any MTR Customer Service Centre.
If your Personalised Octopus is already encoded the "Student Status", it could be transferred to your Personalised Mobile Octopus. You are not required to submit the Renewal application.
If you have further enquiries, please call the MTR Hotline on +852 2881 8888 from 8:30 am to 6:00 pm on weekdays and from 8:30 am to 1:00 pm on Saturdays (except Sundays and Public Holidays).
^ Except Airport Express stations, Lo Wu, Lok Ma Chau, Racecourse, Disneyland Resort, Sunny Bay, Wong Chuk Hang, Lei Tung, South Horizons, Hin Keng, Kai Tak, Sung Wong Toi and To Kwa Wan stations
*Except Airport Express stations, Racecourse, Wong Chuk Hang, Lei Tung, South Horizons, Hin Keng, Kai Tak, Sung Wong Toi and To Kwa Wan stations