Public Transport Fare Subsidy Scheme

Non-means-tested Public Transport Fare Subsidy Scheme Introduced by the Government

On 1 January 2019, the Government introduced the Public Transport Fare Subsidy Scheme to relieve the fare burden of commuters who travel on local public transport services for daily commuting and whose public transport expenses are relatively high.

At present, the Government would provide commuters with a subsidy amounting to one-third of their actual monthly public transport expenses in excess of a monthly threshold, and subject to a maximum of $400 per month for each Octopus and each AlipayHK account*. Public transport expenses are recorded separately under the AlipayHK account* and Octopus and cannot be combined for the calculation of subsidies. From 1 June 2025 onwards, the monthly threshold under the Scheme has been raised from $400 to $500, while the subsidy rate and the monthly subsidy cap remain unchanged.

For details about the Scheme, please click here or enquire through the following channels:
⦁ Hotline for AlipayHK users under the Scheme: 3002 0905
⦁ Hotline for Octopus users under the Scheme: 2969 5500

* Members of the public paying public transport fares with AlipayHK EasyGo, or using the QR Code on the MTR Mobile QR Code Ticket with AlipayHK as payment source on the MTR train services (excluding Airport Express), the relevant fares will be eligible for the calculation of public transport fare subsidy.

MTR Fares Covered by the Scheme

MTR Fares Covered by Octopus Under the Scheme	MTR Fares Covered by AlipayHK Under the Scheme^{Note 3}
MTR train services (including Airport Express) Light Rail MTR buses Monthly Pass ^{Note 1} Physical City Saver, Tuen Mun – Nam Cheong Day Pass, Airport Express Round Trip Ticket and Airport Express Group Ticket^{Note 2} e-City Saver ^{Note 3}	MTR train services (excluding Airport Express)

^{Note 1} Monthly Pass is encoded on Octopus and hence, the expenses on purchasing the ticket will be recorded under the Scheme automatically.
^{Note 2} Passengers are required to go through a simple registration with the relevant tickets, the Octopus and sales receipts issued from Airport Express Customer Service Centre (only applicable to Airport Express Round Trip Ticket and Airport Express Group Ticket) at the "Designated Transport Ticket Self-registration Point" within 30 days from the date of purchase according to the registration instructions set out in the table below. Commuters may choose to collect subsidy by tapping the Octopus at the "Subsidy Collection Point". Please click here for the MTR station list of the "Designated Transport Ticket Self-registration Point" and "Subsidy Collection Point".
^{Note 3} Passengers are required to go through a simple registration with the relevant tickets via MTR Mobile within 30 days from the date of purchase according to the registration instructions set out in the table below. Commuters may choose to collect subsidy by tapping the Octopus at the "Subsidy Collection Point". Please click here for the MTR station list of the "Subsidy Collection Point".
^{Note 4} Single journey fares only (include using MTR Mobile QR Code Ticket with AlipayHK as payment source).

Designated Transport Ticket Self-registration Point

Subsidy Collection Point

Registration Instructions of Designated Tickets

MTR Tickets Covered by the Scheme	Registration Instructions
Physical City Saver Tuen Mun – Nam Cheong Day Pass*	Select "Other MTR Tickets" on the main menu at the Designated Transport Ticket Self-registration Point. Tap your ticket on the reader according to the instruction. When the ticket has been read successfully, tap the Octopus on the reader. After completing the registration process, the relevant information will be displayed on the screen. Passengers may check the registration status 2 days later at the Scheme website (click here), the Octopus App or call the Scheme hotline at 2969 5500.
* The free Tuen Mun – Nam Cheong Day Pass exchanged from ten expired Tuen Mun – Nam Cheong Day Passes is not covered by the Scheme.

MTR Tickets Covered by the Scheme

Registration Instructions

Physical City Saver

Tuen Mun – Nam Cheong Day Pass*

Select "Other MTR Tickets" on the main menu at the Designated Transport Ticket Self-registration Point.

Tap your ticket on the reader according to the instruction.

When the ticket has been read successfully, tap the Octopus on the reader.

After completing the registration process, the relevant information will be displayed on the screen. Passengers may check the registration status 2 days later at the Scheme website (click here), the Octopus App or call the Scheme hotline at 2969 5500.

* The free Tuen Mun – Nam Cheong Day Pass exchanged from ten expired Tuen Mun – Nam Cheong Day Passes is not covered by the Scheme.

MTR Tickets Covered by the Scheme	Registration Instructions Ticket purchased on MTR Mobile
e-City Saver
	"E-City Saver" can be registered immediate after purchase, or go through registration within 30 days from the date of purchase. Please refer to the following instructions.
	Register immediately after Purchase: Select "Register for transport subsidy calculation" after "Successful purchase". Fill in your Octopus Number. Your linked Octopus with MTR Mobile is prefilled by default. You may also input the number of another Octopus to register for calculation of Public Transport Fare Subsidy. "Confirm" the Octopus number you entered is correct. Registration process completed, related record can be checked in Ticket record, and collect subsidy by tapping the registered Octopus at the "Subsidy Collection Point". Please make sure the Octopus number you entered is correct. You can check the related registered Octopus number in the Ticket record. You cannot amend or cancel it after submission. Passengers can check their registration status 3 days later on the Scheme website’s Enquiry Page (click here) under “Summary of Public Transport Expenses by Transport Mode”, or through the Octopus App, or by calling the Scheme hotline at 2969 5500.
	Registration within 30 days from the date of purchase via "Ticket Record" Tap "My Tickets" on the homepage, then tap "Ticket transaction record" at the top right. Select the "e-City Saver" that needs to be registered then click on "Register for transport subsidy calculation". Fill in your Octopus Number. Your linked Octopus with MTR Mobile is prefilled by default. You may also input the number of another Octopus to register for calculation of Public Transport Fare Subsidy. "Confirm" the Octopus number you entered is correct. Registration process completed, related record can be checked in Ticket record, and collect subsidy by tapping the registered Octopus at the "Subsidy Collection Point". Please make sure the Octopus number you entered is correct. You can check the related registered Octopus number in the Ticket record. You cannot amend or cancel it after submission. Passengers can check their registration status 3 days later on the Scheme website’s Enquiry Page (click here) under “Summary of Public Transport Expenses by Transport Mode”, or through the Octopus App, or by calling the Scheme hotline at 2969 5500.

MTR Tickets Covered by the Scheme	Registration Instructions Tickets purchased at Customer Service Centre	Registration Instructions Tickets purchased on MTR Mobile or MTR Website (only applicable to Airport Express Round Trip Tickets)
Airport Express Round Trip Tickets Hong Kong Station Kowloon Station Tsing Yi Station	Select "Airport Express Tickets" on the main menu at the Designated Transport Ticket Self-registration Point. Enter the registration number (6 digits) on your ticket receipt or scan the QR code. (Note: Each single ticket under the Airport Express Group Ticket must be registered separately) Tap your ticket on the reader according to the instruction. When the ticket has been read successfully, tap the Octopus on the reader. After completing the registration process, the relevant information will be displayed on the screen. Passengers may check the registration status 2 days later at the Scheme website (click here), the Octopus App or call the Scheme hotline at 2969 5500.	Upon successful purchase, you will receive an "MTR Online Shopping - Order Confirmation" email. Please click the link in the email to register for the Government’s Scheme. (Registration must be completed within 30 days upon the date of order) Fill in the registration information, and click "submit". The screen will show "registration process completed" and you will receive a registration confirmation email. Passengers may check the registration status 2 days later at the Scheme website (click here), the Octopus App or call the Scheme hotline at 2969 5500.
Airport Express Group Tickets Hong Kong Station/ Kowloon Station/ Tsing Yi Station Group of 4/Group of 3/Group of 2	Same as above	Not applicable

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