Collaborative Participation

External Charters and Memberships

The Corporation endorses externally developed charters, principles and initiatives, and is actively participating in various associations and advocacy organisations to maintain a strong sustainability management culture and contribute to the sustainable development of Hong Kong.

The tables below summarise our external commitments and participation in these organisations.

External Charters, Principles and Initiatives

Name of Charter/ Pledge	Organiser(s)
Organ Donation Promotion Charter	Department of Health, HKSAR Government
4T Charter	Environment and Ecology Bureau, HKSAR Government
Carbon Neutrality Partnership	Environment and Ecology Bureau, HKSAR Government
Charter on External Lighting	Environment and Ecology Bureau, HKSAR Government
Energy Saving Charter	Environment and Ecology Bureau, HKSAR Government
Glass Container Recycling Charter	Environment Protection Department, HKSAR Government
Food Wise Charter	Food Wise Hong Kong Campaign, Environment and Ecology Bureau, HKSAR Government
Sustainable Procurement Charter	Green Council
Clean Air Charter	Hong Kong General Chamber of Commerce and Hong Kong Business Coalition on the Environment
UITP Charter on Sustainable Development	International Association of Public Transport (“UITP”)
Talent-Wise Employment Charter	Labour and Welfare Bureau, HKSAR Government
The Signatory of the Good Employer Charter 2024	Labour Department
Joyful@Healthy Workplace Charter	Department of Health, Labour Department, Occupational Safety and Health Council, HKSAR Government
Heart Caring Program	Occupational Safety and Health Council and the Labour Department, HKSAR Government
“Drink Without Waste” Pledge	Single-Use Beverage Packaging Working Group
ECH2O Charter	Water Supplies Department, HKSAR Government and Green Council
Manifesto for Energy Efficiency in Buildings	World Business Council for Sustainable Development

Associations and Advocacy Organisations

Name of Organisation/ Committee	Nature of Membership
International
Community of Metros (“CoMET”)	Member
International Association of Public Transport (“UITP”)	Member
Local
Business Environment Council Limited BEC Circular Economy Advisory Group BEC Climate Change Business Forum Advisory Group BEC Sustainable Living Environment Advisory Group	Corporate Member
Hong Kong Construction Safety Benchmarking Group	Member
Hong Kong General Chamber of Commerce (Including Environment & Sustainability Committee)	Member
Hong Kong Green Building Council	Gold Patron Member
Hong Kong Temporary Works Forum	Executive Committee Member
The Community Chest of Hong Kong’s Corporate & Employee Contribution Programme Organising Committee 2022/23	Co-Chairman
The Lighthouse Club Hong Kong	Corporate Member
WWF-Hong Kong	Silver Member

Awards and Recognition

At MTR, we strive to lead the way in creating a sustainable future for the communities we serve. Our dedication to Environmental and Social Objectives has been acknowledged through prestigious awards and recognition.

Awards & Recognition	Organisers
MTR Corporation – 15 Years Plus Caring Company MTR Corporation – Property Management – 20 Years Plus Caring Company	The Hong Kong Council of Social Service
Hong Kong Volunteer Award 2025 Corporate – Top 10 Highest Volunteer Hour Award	Agency for Volunteer Service
CareER Disability Inclusive Employer Badge	CareER
Hong Kong Sustainability Award 2025 Distinction Award (Large Organisation Category) Grand Award (SME Category) – Tierra Verde	The Hong Kong Management Association
HKMA Best Annual Report Awards 2025 “General” Category – Bronze award Best Environmental, Social and Governance Reporting Award (Logistics & Transport)	The Hong Kong Management Association
Award for Excellence in Training and Development 2025 – Most Dedicated Organisation to People Development	The Hong Kong Management Association
HKMA Special Award – “Excellence in Social and Community Good” (Awarded project: MTR · Care App and Smart ESG achievements)	The Hong Kong Management Association
Excellence in Environmental Sustainability Initiative of the HKMA Sustainability Award 2025 (Tierra Verde)	The Hong Kong Management Association
Outstanding ESG Enterprises Recognition Scheme 2025 ESG Excellence Model Awards Prestigious ESG Accomplishment of the Year Outstanding ESG Environmental Performance Awards Outstanding ESG Social Performance Awards Outstanding ESG Corporate Governance Performance Awards ESG Commendation Certification	Sing Tao News Corporation and The Hong Kong Polytechnic University
TVB ESG Awards 2025 Outstanding ESG Award Best in ESG Practices Best in ESG Report ESG Environmental Innovative Technology Award ESG Social Innovative Technology Award Greater Bay Area ESG Excellence Enterprise Award	Television Broadcasts Limited
CLP Smart Energy Award 2025 Sustainable Carbon Neutral Award – Grand Award (Public Utility)	CLP Power Hong Kong Limited
Summer Saver Rebate Programme Recognition Scheme 2025 Top Smart Saving Pioneer Awards for Energy – Saving Promotion (Hemera, Maritime Square, PopCorn, Telford Plaza, The LOHAS, The Wai, Tierra Verde) Top Saving – Gold Smart Energy Saving Kiosk Promotion – Gold	CLP Power Hong Kong Limited
Dialogue in the Dark (HK) Foundation’s Inclusion & Diversity Appreciation Awards 2025 I&D Companion Award Inclusive Employer Award	Dialogue in the Dark (HK) Foundation
31^st Considerate Contractors Site Award Scheme Gold Award & Merit Awards in Considerate Contractors Site Awards Merit Award in Outstanding Environmental Management and Performance Awards Merit Award in Innovation Awards for Safety and Environmental Excellence Bronze Award in Model Subcontractor Award	Development Bureau & Construction Industry Council
East Week Hong Kong Service Awards 2024 Corporate Responsibility Public Transport	East Week
EDigest Brand Awards 2025 Best Brand Engagement Campaign Award	EDigest
Privacy-Friendly Awards 2025 Gold Award (Ngong Ping 360)	Office of the Privacy Commissioner for Personal Data, Hong Kong
Racial Diversity & Inclusion Employers Award Scheme Gold Award for Racial Equity in Hiring Gold Award for Inclusive Workplace Gold Award for Community Engagement	Equal Opportunities Commission
Universal Design Award Scheme 2024/25 Gold Award (ELEMENTS, the LOHAS, The Wai)	Equal Opportunities Commission
Social Enterprise Supporter Award Scheme – Social Enterprise Supporter Excellence Award	Fullness Social Enterprise Society
BOCHK Corporate Low – Carbon Environmental Leadership Awards 2024 Bronze Award (Services Sector)	Federation of Hong Kong Industries
EY Sustainability Excellence Awards 2025 – Outstanding Company	EY Greater China Region
UNSDG Achievement Award 2025 (Tierra Verde)	Green Council
2025 HK01 ESG Award Excellence ESG Enterprise Award Sustainable Development Enterprise Certificate	HK01
Hong Kong Business Technology Excellence Awards 2025 AI – Transportation (AI-powered Station Hotline trial) Smart City – Transportation (MTR · Care App – Wheelchair Portable Ramp Booking service) Mobile – Transportation (MTR · Care App – Wheelchair Portable Ramp Booking service)	Hong Kong Business
The ASHRAE Technology Awards 2025 Award of Engineering Excellence Region XIII Technology Award Merit – Automation of Digital Asset Management at Two ifc	Hong Kong Chapter of American Society of Heating, Refrigerating and Air – Conditioning Engineers
2025 HKCA Construction Safety Awards Safety Merit Award in HKCA Proactive Safety Contractor Award	Hong Kong Construction Association
HR Excellence Awards 2024/25 Grand Award of the Year Excellent Employer of the Year Excellent HR Leader Award Grand Award of Diversity & Inclusion – Excellent Grand Award of Talent Management – Excellent Grand Award of Innovation – Merit Management Trainee Programme Award – Excellent Talent Acquisition Award – Excellent Age-Friendly Workplace Award – Excellent Family-Friendly Practices Award – Elite Learning & Development Award – Elite Learning Technology Award – Elite Community Caring Award – Merit	Hong Kong Institute of Human Resource Management
Best Corporate Governance and ESG Awards 2025 Most Sustainable Organisations Awards – Commendation (Elite Past Winners – Large Market Capitalization Category)	Hong Kong Institute of Certified Public Accountants
Hong Kong ESG Reporting Awards 2025 Excellence in ESG Governance – Commendation Excellence in Environmental Positive Impact – Commendation Excellence in Social Positive Impact – Commendation Best ESG Report (Large-cap) – Commendation	Hong Kong ESG Reporting Awards
ESG Social Contribution Award – Bronze (LOUDER)	Hong Kong General Chamber of Social Enterprises
Green Building Award 2025 Building Products and Technology Category – Grand Award (ELEMENTS) Existing Buildings Category – Facilities Management – Merit Award (Two ifc)	Hong Kong Green Building Council & Professional Green Building Council
HKQAA Green and Sustainability Contribution Awards 2025 Pioneer Gold Seal for Contribution to Livable City Living (Promote Halal-Friendly Community) Outstanding Award for Contribution to Sustainable Property (Property Management) – Promote Barrier – free Facilities Barrier Free Accessibility Management Systems Certification (Citylink, Hanford Plaza, Luk Yeung Galleria, Maritime Square 1 & 2, Ocean Walk, Paradise Mall, Plaza Ascot, PopCorn, Sun Tuen Mun Shopping Centre, Telford Plaza, The Lane, The LOHAS, THE SOUTHSIDE, The Wai) Gold Pioneer for Contribution to Enhancing Building Energy Efficiency (Admiralty Centre, Citylink, Hanford Plaza, Luk Yeung Galleria, Maritime Square, Ocean Walk, Paradise Mall, PopCorn, Sun Tuen Mun Shopping Centre, The Lane, The LOHAS, The Wai) Pioneer Award for Excellent Contribution to Livable City Living – Promote Silver-Friendly Community (Hanford Plaza, Maritime Square, Ocean Walk, Paradise Mall, PopCorn, Sun Tuen Mun Shopping Centre, The Lane, The LOHAS, THE SOUTHSIDE, The Wai) Gold Seal for Contribution to Sustainable Property – Promote Environmental Protection (Admiralty Centre, Two ifc) Gold Seal for Contribution to Sustainable Property – Promote Hygiene and Health (Telford Plaza) Gold Seal for Contribution to Sustainable Property – Promote Barrier Free Facilities (Citylink, Hanford Plaza, Luk Yeung Galleria, Ocean Walk, Paradise Mall, Plaza Ascot, PopCorn, Sun Tuen Mun Shopping Centre, Telford Plaza, The Lane) Gold Seal for Contribution to Sustainable Property – Promote Barrier Free Services (Citylink, Hanford Plaza, Luk Yeung Galleria, Ocean Walk, Paradise Mall, Plaza Ascot, PopCorn, Sun Tuen Mun Shopping Centre, Telford Plaza, The Lane)	Hong Kong Quality Assurance Agency
Gold Award for HR Excellence in Change Management	Human Resources Online
2024 Duty of Care Awards Crisis Agility and Response Category – Highly Commended	International SOS Foundation
Good Employee Recognition	Labour Department
Caring Employer Medal Scheme 2025 Level 3: Disability Inclusive Pioneer Award Inclusive Collaboration Award	Labour and Welfare Bureau
The Marketing Events Awards – Best ESG Event (SILVER)	Marketing Interactive
PR Awards – Best PR Campaign – ESG (Bronze)	Marketing Interactive
Master Insight x Hang Seng University of Hong Kong ESG Award 2025 – ESG Grand Award	Master Insight and Hang Seng University
GBA ESG Achievement Awards 2025 GBA Corporate Sustainability Grand Award Outstanding Social Sustainable Awards Outstanding Green Sustainable Awards Outstanding Corporate Governance Awards	Metro Finance
ESG & Sustainability Awards of Excellence 2025 – ESG & Corporate Sustainability Excellence Award (Listed Company)	Hong Kong Economic Journal

Recognition on Our Service Performance