MTR’s Environmental and Social Objectives
Our Plan to Keep Cities Moving Sustainably
With our corporate purpose being to “Keep Cities Moving”, we strive to connect and grow communities with inclusive, innovative and sustainable services and have set forth three environmental and social objectives which are both material to our business and society.
Social Inclusion
Advancement & Opportunities
Greenhouse Gas Emissions Reduction
Social Inclusion
Universal Basic Mobility
We commit to providing access to a safe, affordable, accessible and sustainable transport system for all and ensuring our fare and other concessions target those who need them the most.
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Diversity and Inclusion
We commit to eliminating discrimination in our practices and policies and to increasing the diversity of our workforce.
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Equal Opportunities
We commit to helping excluded and underserved populations access their fair share of opportunity.
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Advancement & Opportunities
Employees
We commit to helping employees grow personally and professionally through learning and opportunities for career advancement, and to fostering their well-being.
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Business Partners
We commit to enhancing and rewarding the environmental, social and governance performance of our supply chain and increasing our spend on green procurement.
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Future Skills and Innovation
We commit to collaborating with local schools and universities, as well as startups and the technology ecosystem to foster innovation.
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Reducing Greenhouse Gas Emissions
Carbon Emissions
We commit to integrating low-carbon measures into our policies, strategies and planning as well as strengthening our resilience and adaptation to climate-related risks.
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Clean Energy & Energy Efficiency
We commit to adopting suitable energy efficiency measures in our operations and increasing the generation of renewable energy.
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Waste Management
We commit to reducing waste at source, increasing our recycling rates and upcycling our waste.
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Green and Low-carbon Designs
We commit to developing sustainable infrastructure with increased resource-use efficiency and greater adoption of clean and environmentally sound technologies.
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Our KPIs
We have developed a set of KPIs, consisting of short-, mid- and long-term initiatives, to gauge and drive our performance under the three Environmental and Social Objectives.
For details, please select the respective Environmental and Social Objectives.
Social Inclusion
Universal Basic Mobility
Enhancements of the functions of MTR · Care app with “In-station Navigation” functions for the whole heavy rail network for visually impaired, call-for-assistance service for hearing impaired, and automatic ramp booking service for physically impaired by 2025
Universal Basic Mobility
Launch / expansion of 1-2 caring initiatives in 2024
Universal Basic Mobility
No less than 1 million average daily passenger trips will benefit from fare concessions in 2024
Universal Basic Mobility
Completion of a Safety Culture Survey for Hong Kong-based MTR employees with Action Plan addressing relevant insights issued within 2024
Universal Basic Mobility
100% of our new stations will be accessible (including barrier free entrances, wide gates, accessible toilet and baby care room)
Diversity & Inclusion
At least 25% of our Board of Directors will be women by 2025
Diversity & Inclusion
DEI training will be provided to managers and supervisors involved in the traineeship programme for Persons with Disabilities (PwD) or ethnically diverse in 2024
Diversity & Inclusion
150 DEI training events for staff will be held in 2024
Diversity & Inclusion
10 secondary schools with diverse student bodies will be reached out for career sharing/ job shadowing in 2024
Diversity & Inclusion
10% of our interns will be PwD or ethnically diverse in 2024
Diversity & Inclusion
Workplace inclusiveness will be enhanced in 2024 through:
(1) Reviewing recruitment requirement
(2) Enhancing accessible facilities in office buildings
(3) Communicating results of DEI survey with stakeholders and prioritising 3 areas for follow up actions
Equal Opportunities
HK$100 million will be spent on direct local community investment and donations from 2022 to 2025
Equal Opportunities
200,000 people will benefit from our community programmes and volunteering projects from 2022 to 2025
Advancement & Opportunities
Employees
At least 5 learning days will be provided to employee on average every year
Employees
200+ employment and pre-employment opportunities will be provided for young talents in 2024
Employees
At least 10 wellness related activities/events will be organised for employees in 2024
Employees
Over 75% of our managed residential properties will sign the Heart Caring Charter and organise wellness activities to promote healthy lifestyles for employees by 2024
Business Partners
HK$250 million will be spent on green procurement in 2025; rising to HK$350 million in 2030
Business Partners
30+ suppliers to attend training on calculation of carbon emissions
Business Partners
15+ supplier review audits will be completed in 2024
Business Partners
15+ supplier review meetings will cover ESG in 2024
Business Partners
Conduct a preliminary survey about carbon emissions from our major suppliers by 2024
Future Skills & Innovation
50,000+ people will benefit from our future skills and innovation programmes (including those by MTR Academy) from 2022 to 2025
Future Skills & Innovation
HK$300 million+ will be invested in startups from 2022 to 2025
Greenhouse Gas Emissions Reduction
Carbon Emissions
200+ additional EV charging stations will be installed across office buildings, malls and station carparks by 2025
Carbon Emissions
At least 30 e-buses will be introduced by 2026
Carbon Emissions
100% of executive private vehicles will be replaced by EV or be cancelled by 2027
Carbon Emissions
50,000+ people will participate in our low-carbon initiatives in 2024
Carbon Emissions
Over 70% of our managed residential properties will collaborate with our partners to promote green lifestyles to our residents in 2024
Carbon Emissions
Strive to achieve carbon neutrality by 2050
Clean Energy & Energy Efficiency
20% chiller energy saving expected after completing Batch 2 chiller replacement project in our stations by 2026
Clean Energy & Energy Efficiency
Around 20% chiller energy saving expected after completing chiller replacement programme in Headquarters in 2024 as compared with 2019
Clean Energy & Energy Efficiency
Over 70% of our managed residential properties will conduct energy audit for the common areas and develop energy saving plan by 2025
Clean Energy & Energy Efficiency
100% existing shopping malls (with full operation in 2022) will complete energy audit for the common areas and develop energy saving plan by 2025
Clean Energy & Energy Efficiency
Conducting a programme in 4 MTR shopping malls to engage and assist tenants in identifying energy saving measures by 2025
Clean Energy & Energy Efficiency
3 additional solar PV systems will be installed in depots and stations in 2024
Clean Energy & Energy Efficiency
Conducting a trial Project on Hydrogen Fuelled Light Rail Vehicle in 2024
Waste Management
Over 50% of residential estates will participate in the Mulching Pilot Scheme organised by Y-Park to uplift the use of wood chips in sites’ landscaped areas by 2024
Waste Management
8 additional water dispensers will be installed across stations in 2023-24
Green and Low-carbon Designs
1,400+ more bike parking spaces will be provided around stations and properties managed by MTR by 2025
Green and Low-carbon Designs
5% water will be saved in 2025 with 2018 level as baseline for our shopping malls
Green and Low-carbon Designs
Review and update contract specification to promote the use of low-carbon concrete in new railway projects by 2024
Green and Low-carbon Designs
100% future new stations & new residential development projects will aim to attain BEAM Plus Gold or above certification